You never know where the best ideas will come from. I strive to provide opportunities where people with various skillsets can participate, whether it’s telling stories, spotting opportunities/white space, coming up with great ideas or working towards a solution that blows the other ones out of the water. I constantly seek the space where everyone’s contributions are valued and heard.
Lead with Meaning
Connection is powerful. Whether it’s connecting through a story or simply connecting the dots, I’m always looking for new ways to drive connection. Finding the meaning behind WHY you’re doing something is crucial to getting to where you want to go, because without that you lack direction.
I search for projects, products, and people that help add meaning to my own life.
Collaborate to Innovate
Collaboration is key to creating better ideas, helping an idea take flight, and maintaining happy and ambitious teams. I’m eternally receptive to new perspectives on how to improve my projects/products. Giving and receiving feedback comes naturally to me, as someone else’s perspective may give me insights that I may never imagined before.
I always strive to provide an inclusive space where people can feel comfortable sharing and being part of something larger than themselves. I think that's the best way to get things done.
Kim Scott first mentioned Radical Candor in a TED Talk, and have taken it on as my own philosophy. Radical candor is the ability to Challenge Directly and show you Care Personally at the same time. I care deeply about people and also hope to make them better versions of themselves through feedback and strive to build great relationships that create a great working environment.
Anyone who works with me knows that I frequently ask for feedback--in fact, I build it into my process. I'd rather know early on if something isn't working or needs to change and course correct than wait to hear about it after the fact. And, most importantly, I incorporate the feedback when necessary.
Solve the RIGHT Problem
In my years as a consultant, I find most people jump to a solution without first truly understanding a problem. Solving a problem is like peeling back the layers of an onion. You may see that there’s something in the surface level, but more often than not, those ideas have many levels that have yet to be unearthed. I love to roll up my sleeves, get my hands dirty and seek the true root to a problem. Rather than jumping to ideas, I start by understanding the problem in greater depth, using various tools that I’ve collected through Design Thinking and facilitation.
A consultant at its heart is “a trusted advisor.” Being a trusted advisor means fully understanding what your clients’ wants and needs are, which is only achieved through active listening and asking lots of questions. When a client feels that they are truly being heard is where trust and relationships are built.
Have a Process
As a systems thinker, I am always taking what I learn and applying that to fit it into a process that will help me be more efficient in the future. Putting a process in place also helps you to communicate your vision later when you need it most.
Get Things Done
After Hurricane Katrina I served for more than a year as a Team Leader in AmeriCorps National Civilian Community Corps and took a pledge to “get things done for America.” I may no longer be in AmeriCorps, but that sentiment still lingers. I work hard because I get satisfaction in a job well done and putting my all into working towards a common goal.